![]() ![]() The drive should be automatically recognized and mounted by the computers operating system. The instructions included in this guide are designed to assist in troubleshooting and resolving issues related to drives not being recognized by a computer. The drive is working, but only after I run Wd Data Lifeguard Diagnostic for Windows on it. Welcome to the External Drive Not Detected Guided Assist. I tried downloading and installing the latest. When I update it, it appears to update but at the end it notifies me that the update has failed (indeed, I still have 1.2.329). I receive notifications that 3.0.250 is available for update. I didn’t receive any error or notification when I install/run WD Drive Utilities, but it isn’t installed… WD Discovery 1.3.329 was installed on my initial installation. Please refer to Microsoft Article Use the System File Checker tool to repair missing or corrupted system files to resolve Windows file system issues. ![]() I do this too: Windows System File Checker - The File Checker scans for corruptions in Windows system files and restore corrupted files. ![]() Please refer to Microsoft Article Fix problems that block programs from being installed or removed that corrrects issues on a Windows PC when there are issues installing, updating, starting or uninstalling WD Software. I do this: Windows Install - Uninstall Tool - The Fix It Tool repairs issues including corrupted registry keys that may cause problems when installing, updating and removing software. ![]()
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